Privacy Policy

We may collect personal details such as your full name, contact number, email address, residential address, date of birth, and insurance details when you book appointments or fill out forms. During your visit, we may also collect medical information including health history, test results, diagnostic images, prescriptions, and consultation notes. Additionally, when you browse our website, we may collect technical data such as your IP address, browser type, device details, and pages visited, through cookies and analytics tools.

Your information is used solely for providing quality healthcare services, including diagnosis, treatment, and follow-up care. It also enables us to schedule appointments, process payments or insurance claims, communicate updates, and improve patient experience. We may send appointment reminders or health-related information via SMS or email if you have opted in. Website analytics data is used to enhance our site’s performance and user experience.

We do not sell or rent your personal information. Your data is shared only with authorized medical professionals, staff members, diagnostic labs, and insurance companies involved in your treatment or billing, strictly on a need-to-know basis. All third parties are bound by confidentiality agreements to protect your data. Information may also be disclosed if required by law or government authorities.

We implement robust technical and organizational safeguards to protect your data from unauthorized access, misuse, loss, or alteration. This includes SSL encryption, secure data storage, access restrictions, regular data backups, and staff confidentiality training. While we strive to ensure complete security, no system is entirely immune from digital threats, and we advise patients to also take precautions on their devices.

You have the right to access your personal and medical records, request corrections, and withdraw consent for non-essential communications. If you would like to review or update your data, or have it deleted (where legally applicable), you can contact us using the details below. We will respond to such requests within a reasonable time frame.

Our services and website are intended for individuals aged 18 and above. We do not knowingly collect personal data from children under 18. If a parent or guardian believes we have inadvertently collected information from a minor, please contact us immediately so we can take appropriate action.